Before placing an order:

• Do your blinds compare with other top name brands?
• Do you charge GST?
• How do I measure my windows properly?
• What do you mean by inside & outside mount?
• Do you have catalogues or brochures i can use?
• Is there a minimum window sill depth for an inside mount?
• Can I change or cancel my order? 

Time of order questions:

• How long will it take to receive my order?
• Do you ship Internationaly?
• When will you charge my credit card?
• Will I receive any type of order confirmation?
• Will you give out or sell my personal information?
• Are your online transactions secure?
• Do you supply installation screws/fasteners?

After placing an order:

• Where can I find installation instructions?
• How do I contact Customer Service?
• What if some of my blinds were damaged during shipping?
• How do I check order status?

Warranty, care and service:

• What type of warranty is there on your products?
• What if one of my blinds or shades breaks?
• Where can I find information on cleaning & caring for my blinds?